Privacy Policy

1. Who We Are

Dundee Movers ("we", "our", "us") operates residential, student, and commercial removals across Dundee, Angus, Fife, and the entire United Kingdom. We act as the data controller for any information submitted through our website (https://dundeemovers.co.uk).

2. Personal Data We Collect

When you use our online quote calculator or contact our dispatch team, we collect:

• Contact Details: Your name, phone number, and email address.
• Relocation Details: Collection address, destination address, preferred moving date, and floor access details (e.g. floor level, elevator availability).
• Item Manifest: Lists of furniture and boxes you request to be moved.
• Technical Data: Basic browser telemetry and anonymous analytics to maintain website stability and security.

3. How We Use Your Data

We process your personal information solely for legitimate operational purposes:

• To calculate and issue your tailored moving quotation.
• To contact you regarding your move schedule and arrival coordination.
• To generate itemized commercial invoices and receipts upon booking completion.
• To satisfy UK transport and insurance record-keeping requirements.

4. Data Storage & Security

All data submitted through our website is transmitted via encrypted Transport Layer Security (HTTPS/SSL). We retain customer move records only for as long as necessary to complete your booking, provide customer support, and comply with standard accounting standards.

5. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Request a copy of the personal information we hold about you.
• Request correction of any incomplete or inaccurate data.
• Request deletion of your contact details once your move is completed.